Enhancing Beauty with Every Brushstroke
Here you’ll find everything you need to know about our services, policies, and important updates. We’re committed to providing a smooth and enjoyable experience, so please take a moment to review the details below. If you have any questions, feel free to reach out—we’re always here to help!
-
If any changes need to be made to your appointment, please notify us at least 24 hours in advance in order to avoid additional charges.
-
Luxe et Lueur requires a 50% non - refundable deposit at the time of booking. Bookings are CONFIRMED only when the deposit has been received.
-
Trials are available Tuesday - Fridays. No Saturday OR Sunday trials offered due to high weekend demand. Bookings are essential.
-
If you decide not to go ahead with your wedding booking after a trial, the trial fee remains non-refundable.
-
Early morning bookings requiring a start time before 7am will incur an additional fee.
-
Travel fees are calculated based on distance and travel fee. This is an additional fee.
-
Additional parking fees may apply for locations.
-
Sundays & Public Holidays incur an additional $30 per person due to increased demand and operating costs.
-
By booking, clients consent to all fees and policies outlined by Luxe et Lueur, including additional charges for special requests or extended services.
-
If the booked location has difficult parking or limited access, the client must ensure that a suitable parking space is available near the entrance. Easy access and even footings are required to safely transport heavy makeup kits and equipment.
-
If the location requires flights of stairs, the client must provide an extra pair of hands to assist with carrying equipment to abide by Occupational Health & Safety (OH&S standards and prevent injury. If no assistance is available, additional setup time may be required.